Privacy Policy
1. Collection and use of personal information
When you use Wula Mall services, we may ask you to provide personal information. Wula Mall will use this information in accordance with this privacy policy. You are not required to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services, nor will we be able to respond to any questions you encounter.
The following provide some examples of the types of personal information Ulla Mall may collect and how we use such information:
2. What personal information do we collect
When you create an account, purchase products, download software updates, and contact us, we may collect various information, including your name, mailing address, telephone number, email address, contact preferences and other information.
When you use Wula Mall to purchase goods, Wula Mall may collect the information you provide about the above-mentioned persons, such as name, mailing address, email address and telephone number. Wula Mall will use this information to meet your requirements, provide relevant products or services, or achieve anti-fraud purposes.
In some jurisdictions, we may require users to provide government-issued identification for the purpose of complying with legal requirements, but only in a few cases, such as customs declarations.
4. How we use your personal information
We will inform you of the latest product releases, software updates and event announcements in a timely manner. If you do not want to be included in our mailing list, you can opt out at any time by updating your preferences.
We may use your personal information (such as email address or mobile phone number) to verify and determine your identity.
We may use personal information to send important notices, such as relevant order information about purchases. Since this information is crucial to communication between you and the mall, you cannot refuse to receive such information.
We will also use personal information for internal purposes such as auditing, data analysis and research to improve Wula Mall's products, services and communication with customers.
5. Collection and use of non-personal information
We also collect and use data that cannot be directly connected to any particular individual by itself. We may collect, use, transfer and disclose non-personal information for any purpose. Below are some examples of the non-personal information we may collect and how we use it.
We collect information such as occupation, language, zip code, area code, unique device identifier, referral URL, location, and the time zone in which users use the product so that we can better understand customer behavior and improve our products, services and advertising.
We collect information about customer activities on our website. We aggregate this information to help us provide more useful information to our customers and understand which parts of our website, products and services customers are most interested in. For the purposes of this privacy policy, aggregated data is considered non-personal information.
We may collect and store detailed information about how you use our services, including search queries. Such information may be used to improve the results of our service delivery and make it more relevant. This information usually does not involve your IP address, except in a few cases where we need to ensure the quality of the services we provide over the Internet.
6. Cookies and other technologies
Ula Mall or email and advertising may use cookies and other technologies such as pixel tags and website beacons. These technologies help us better understand user behavior, tell us which parts of our website people visit, and measure and improve the effectiveness of advertising and web searches. We treat the information collected through cookies and other technologies as non-personal information. However, if local law treats Internet Protocol (IP) addresses or similar identifiers as personal information, we also treat such identifiers as personal information. Similarly, for the purposes of this privacy policy, when non-personal information is used in conjunction with personal information, we treat the combined information as personal information.
Like most Internet services, we also automatically collect certain information and store it in log files. This information includes IP address, browser type and language, operating system, date/time stamp, etc.
We use this information to understand and analyze trends, manage the website, understand user behavior on the website, improve our products and services, and collect information on the overall audience characteristics of our user base. Everbright Mall may use this information for our marketing and advertising services.
Pixel tags allow us to send emails in a format that customers can read and tell us whether the email has been opened. We can use this information to reduce or eliminate emails sent to customers.
VII. Others
According to laws, legal procedures, litigation and or requirements of public agencies and government departments inside and outside your country of residence, Everbright Mall may need to disclose your personal information. We may also disclose information about you if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other matters of public importance.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. In addition, in the event of a reorganization, merger or sale, we may transfer all personal information we collect to relevant third parties.
Protection of personal information Wula Mall attaches great importance to the security of your personal information. Wula Mall uses encryption technologies such as Transport Layer Security Protocol (TLS) to protect your personal information during transmission. When storing your personal data at Everbright Mall, we use computer systems with limited access rights deployed in facilities protected by physical security measures. Your account password is stored in encrypted form, including when we use third-party storage space.
8. Privacy issues
If you have any questions or questions about Everbright Mall's privacy policy or data processing, or want to complain about possible violations of local privacy laws, please contact us. You can call Everbright Mall's support telephone number at any time to contact us.
When we receive privacy questions or access/download requests, we will screen and classify the contacts and try to resolve the specific questions or questions you have raised. If your question itself involves more significant matters, we may ask you to provide more information. These contacts who ask more important questions will receive responses. If you are not satisfied with the response you received, you can refer the complaint to the relevant regulatory authority in your jurisdiction. If you consult us, we will provide information on relevant complaint channels that may be applicable based on your actual situation. Everbright Mall may update its privacy policy at any time. If we make material changes to our privacy policy, we will post a notice and an updated privacy policy on the company's website.
